Privacy Policy
Last Updated: 9th March 2026
This Privacy Policy describes how Refurbex.co.in (“Refurbex”, “we”, “our”, or “us”) collects, uses, and protects information when users access or use our online classified marketplace platform.
Refurbex provides a platform where users can post, browse, and interact with classified advertisements for industrial products or equipments, electronics equipment, components, assemblies, and related products.
This Privacy Policy is intended to comply with applicable laws in India including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023.
1. Information We Collect
We may collect the following categories of information:
- Name, username, or account identification information
- Email address and contact information
- Login authentication information
- Location or city information provided in classified listings
- Device, browser, and IP address information
- Usage data including interactions with listings and searches
- Information voluntarily provided in classified advertisements
2. User Registration and Authentication
Users may register or log in to Refurbex using standard email registration or third-party authentication services such as Google Sign-In.
When users choose to authenticate through Google, certain information may be shared with us such as:
- User name
- Email address
- Profile identifier associated with the authentication provider
This information is used only for account authentication and account management purposes.
3. How We Use Information
The information we collect may be used to:
- Create and manage user accounts
- Enable posting and browsing of classified advertisements
- Improve website functionality and user experience
- Detect fraud, spam, or misuse of the platform
- Respond to support requests or grievances
- Maintain platform security and integrity
4. Classified Listings and Public Information
Information included in classified advertisements may be publicly visible to other users of the platform. Users should avoid posting sensitive personal information in advertisements.
5. Cookies and Tracking Technologies
Refurbex may use cookies and similar technologies to improve website functionality, remember user preferences, analyze traffic, and enhance security.
Users may control cookie preferences through their browser settings.
6. Data Storage and Hosting
Our platform infrastructure may be hosted on secure cloud infrastructure providers. Data may be stored or processed in data centers located within Asia, including but not limited to regions such as Asia-Pacific hosting locations used by our cloud service providers.
We take reasonable steps to ensure that appropriate security safeguards are implemented to protect user data.
7. Data Security
We implement reasonable technical and organizational security practices to protect information from unauthorized access, misuse, loss, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
8. Third-Party Services
Refurbex may use third-party services including authentication providers, analytics providers, or infrastructure providers. These services may process limited data necessary for their functionality.
Users should review the privacy policies of those third-party services where applicable.
9. Data Retention
We retain user information only for as long as necessary to operate the platform, comply with legal obligations, resolve disputes, and enforce our policies.
10. User Rights
Subject to applicable law, users may request access to, correction of, or deletion of their personal information associated with their account.
Such requests may be submitted through the grievance contact email provided below.
11. Children’s Privacy
Refurbex is intended for users who are legally capable of entering into binding agreements under applicable law. The platform is not directed toward children under the age of 18.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
13. Grievance Contact
In accordance with applicable Indian laws, users may contact our designated grievance contact for any concerns related to privacy, data usage, or platform misuse.
Email: grievance@refurbex.co.in
We will make reasonable efforts to respond to grievances within a reasonable time period as required under applicable law.
